The latest user survey shows strong overall results. Clinicians rate EBMEDS highly, with an average score of 8.3 out of 10, a Net Promoter Score of 44, and 89% of respondents rating its usefulness as 4\u20135 on a five\u2011point scale. According to Gerda Joa<\/strong>, Product Owner at the Estonian Health Insurance Fund, the positive feedback reflects the system\u2019s practical value in daily work.<\/p>\n\n\n\n \u201cThe overall experience with EBMEDS has been very positive. The main value of EBMEDS lies in its practical impact on everyday clinical decision\u2011making.\u201d<\/p>\n\n\n\n Gerda Joa, Product Owner at the Estonian Health Insurance Fund<\/strong><\/p>\n<\/div><\/div>\n\n\n\n \u201cAs a unique aspect in Estonia, we have developed a data aggregator that combines data from the national health information system, the e\u2011prescription system, and GP software, ensuring a more complete view of patient data,\u201d Joa explains. \u201cWhile integrating multiple data sources made the implementation more complex, it has created a strong foundation for high\u2011quality clinical decision support.\u201d<\/p>\n\n\n\n Equally critical to success has been the adaptation of the solution to local needs, national clinical guidelines and local language content. This work is supported through close cooperation with partners such as Synbase and the Clinical Guidelines Council, ensuring that both technical implementation and clinical content are aligned with the Estonian healthcare context.<\/p>\n\n\n\n \u201cIn our view, localization is not a \u2018nice to have\u2019 but a \u2018must have.\u2019 It accelerates decision\u2011making, reduces the risk of errors, and enhances usability for healthcare professionals of all ages,\u201d Joa emphasizes.<\/p>\n\n\n\n User research also highlights EBMEDS\u2019s direct clinical impact. Two thirds of respondents report that the system has influenced treatment, diagnosis, or investigations. \u201cThe decision support helps clinicians reassess their initial decisions, supporting treatment choices, diagnostics, and selection of investigations,\u201d Joa says. \u201cUser feedback also shows that decision support helps clinicians identify important details that might otherwise be overlooked, particularly in complex cases involving multimorbid patients.\u201d<\/p>\n\n\n\n Time savings and workflow efficiency across professional roles<\/strong><\/p>\n\n\n\n Efficiency gains are another key outcome highlighted by the survey. According to the results, 95% of users report full or partial time savings. By delivering relevant recommendations, calculators, and guideline links directly within the clinical workflow, EBMEDS reduces the need for separate information searches.<\/p>\n\n\n\n \u201cEBMEDS helps save time primarily by delivering relevant information to healthcare professionals at the right moment and in the right context,\u201d Joa notes. \u201cIn many cases, the algorithms already provide an initial direction for patient management, meaning there is not always a need to consult the full guideline separately.\u201d<\/p>\n\n\n\n The survey results show particularly strong benefits for nurses, who consistently report slightly higher satisfaction than physicians. \u201cThe role of primary care nurses has grown significantly in recent years, and in many practices, the nurse is the first point of contact for the patient,\u201d Joa says. \u201cDecision support is particularly valuable, helping them assess the severity of a situation, make initial decisions, and determine when to involve a physician.\u201d<\/p>\n\n\n\n This also improves efficiency across the care pathway. \u201cWhen a patient is referred, the necessary preliminary steps are often already completed, making the process more efficient and allowing physicians to focus directly on the patient\u2019s core issue,\u201d Joa adds.<\/p>\n\n\n\n Looking ahead, support for EBMEDS remains strong, with 94% of survey respondents wanting the system to continue. EBMEDS is now an integral part of Estonia\u2019s digital health strategy, with localization and alignment with national clinical guidelines seen as essential for continued success. Future development will increasingly focus on leveraging artificial intelligence to make decision support more intelligent and context\u2011aware, including the introduction of more advanced search capabilities.<\/p>\n\n\n\n \u201cIn my experience, EBMEDS is more than software. It is a valuable tool that brings timely and reliable knowledge into everyday practice, helping to prevent medical errors, save time, and improve both treatment outcomes and quality of care,\u201d Joa concludes.<\/p>\n\n\n\n __________________<\/p>\n\n\n\n The agreement for the use of Duodecim’s EBMEDS in Estonia has been renewed to cover the next six years.<\/p>\n","protected":false},"excerpt":{"rendered":" research demonstrates high satisfaction, clear clinical impact, and significant efficiency benefits. The system has been in nationwide use since 2020 and plays a central role in supporting everyday clinical decision\u2011making. User feedback highlights real\u2011world clinical value The latest user survey shows strong overall results. Clinicians rate EBMEDS highly, with an average score of 8.3 out […]<\/p>\n","protected":false},"author":30,"featured_media":1685,"comment_status":"open","ping_status":"open","sticky":true,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1683","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-yleinen"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.duodecim.fi\/english\/wp-json\/wp\/v2\/posts\/1683","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.duodecim.fi\/english\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.duodecim.fi\/english\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.duodecim.fi\/english\/wp-json\/wp\/v2\/users\/30"}],"replies":[{"embeddable":true,"href":"https:\/\/www.duodecim.fi\/english\/wp-json\/wp\/v2\/comments?post=1683"}],"version-history":[{"count":1,"href":"https:\/\/www.duodecim.fi\/english\/wp-json\/wp\/v2\/posts\/1683\/revisions"}],"predecessor-version":[{"id":1684,"href":"https:\/\/www.duodecim.fi\/english\/wp-json\/wp\/v2\/posts\/1683\/revisions\/1684"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.duodecim.fi\/english\/wp-json\/wp\/v2\/media\/1685"}],"wp:attachment":[{"href":"https:\/\/www.duodecim.fi\/english\/wp-json\/wp\/v2\/media?parent=1683"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.duodecim.fi\/english\/wp-json\/wp\/v2\/categories?post=1683"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.duodecim.fi\/english\/wp-json\/wp\/v2\/tags?post=1683"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}![\"\"](\"https:\/\/www.duodecim.fi\/wp-content\/uploads\/sites\/9\/2026\/04\/Gerda-Jo.jpg\")
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